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本帖最后由 zxjlhsq 于 2016-10-13 14:25 编辑
Cancelling Orders
Please follow the instructions below if you need to cancel an order. The instructions vary based upon the type of order. Please see our Terms and Conditions for further details.
Registrations
Domain registrations can be cancelled at any time, but refunds are only issued if the cancellation request is made within 3 days of registration and your account does not have excessive cancellations. To cancel a domain registration, log in to your account and make the request via the form on our contact us page. Please include the name of the domain as well as the answer to your main account security question which you can find on the Account Maintenance page.
Transfers
You may cancel domain transfers at any time prior to transfer completion. Refunds will be issued if cancelled within 59 days from the transaction date. To cancel a transfer, simply log in to your account and visit the Transfer Manager page. You will see a cancellation icon for any transfers that have not completed.
Renewals
Domain renewals can only be cancelled within 3 days of purchase. Please read our Terms and Conditions to ensure you understand the ramifications of cancelling a renewal. To cancel a renewal, log in to your account and make the request via the form on our contact us page. Please include the name of the domain as well as the answer to your main account security question which you can find on the Account Maintenance page.
Domain Restorations
Restorations are not eligible for cancellation or refund. |
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